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Before you haul: a 7-minute broker check

Fake brokers and double brokering cost carriers real money. Run these checks before you move a load.

In a 2026 Overdrive reader survey, about half of respondents said they had been victims of freight scams, and 28% of those victims reported losses of $10,000 or more. Double brokering was the most common type. Source: Overdrive reader survey (not a scientific sample), reported by Overdrive and Pulse.

General information, not legal advice. Rules and tools change. Use official FMCSA pages.

If something feels off

Stop. Do not move the load. Save the messages.

Report it:

  • Authority or insurance problems (for example a broker or carrier with no operating authority or bond): the FMCSA Complaint Center at complaint.fmcsa.dot.gov, or 1-888-368-7238, weekdays 8 a.m. to 8 p.m. Eastern.
  • Online fraud (fake load offers, spoofed emails, stolen identity): the FBI's Internet Crime Complaint Center at ic3.gov.

If a load is already moving and there is a safety emergency, call 911.

Want a second pair of eyes on a broker before you book? Call us at (470) 285-9946.